Customer Projects Manager

About the role

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Responsibilities

• Identifies the aircraft transitions department scheduling requirements and coordinates the performance of the aircraft’s permanent records and physical condition conformity
• Selects and assigns the conformity team with internal/external personnel
• Ensures conformity team members (contractors) are well prepared and understand their responsibility for compliance of Jet Aviation’s conformity processes
• Manages the conformity team in the performance of the aircraft’s permanent records review and physical inspection
• Uses appropriate discretion when planning daily operation for conformity team’s goals and objectives
• Exercises self-determining judgment in managing conformity documented discrepancies with assigned responsible person for efficient resolution
• Validates all collected data and appendixes are complete and detailed in accordance with JAFS Conformity process
• Performs a final review of conformity package in accordance with JAFS accepted validation process on Part 91 and Part 135 aircraft prior to submission to Director of Aircraft Transitions
• Participates in the development and final review of the Aircraft Inspection Manual (AIM) prior to submission to the Director of Quality Assurance
• Reviews the effectiveness, efficiencies, performance and productivity of the conformity team and provides feedback and updates to the Director of Aircraft Transitions
• Interfaces with assigned FAA principle inspectors when directed
• Interfaces with assigned maintenance manager or client representative
• Interfaces with computerized maintenance tracking program analyst
• Interfaces with outside vendors in support of the conformity process
• Provides collected data and submits pertinent conformity information into the Continuous Airworthiness Surveillance System (CASS)
• Performs and applies Jet Aviation Safety and CASS policies and procedures
• Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Requirements

• Bachelor’s degree
• Five (5) years’ experience in aviation management of permanent records
• Three (3) year’s or more of practical corporate aircraft management experience
• Available to work flexible work schedules including nights, weekends and holidays
• Frequent travel to on-site conformity location, which mostly will be domestic but may also be international
• Self-educator and motivator
• May be required to be 21 years of age or older and have a valid driver’s license with a clean driving record; must also be able to pass a required 10-year background check which includes drug test
• Must obtain an Airport ID Badge within 30 days of employment, if required

Qualifications

• Willingness and ability to make decisions
• Sound and accurate judgement
• Accurate and thorough; focus on continuous improvement in processes and performance
• Willingness and ability to represent Jet Aviation as a Brand Ambassador
• Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Skills

• Thorough understanding of 14 CFR regulations
• Comprehensive knowledge of the requirements for validating Part 91 and 135 compliance
• Strong organizational and project management skills
• Ability to manage and motivate a team
• Excellent communication and interpersonal skills

Benefits

Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Pay

Competitive salary commensurate with experience.

Schedule

Hybrid position can be based out of most Jet Aviation locations in the US network. Teterboro, NJ, Savannah, GA, West Palm Beach, FL, Scottsdale, AZ, Dallas, TX, Houston, TX.