CUSTOMER PROJECT MANAGER

Job Duties And Responsibilities

• Interprets and applies contract requirements and special programs.
• Assures that cost and selling prices are fair, accurate and provide a reasonable profit to the facility.
• Drives the activities needed to meet commitments and monitors hours applied to the work scope to insure alignment with proposal.
• Ensures milestones are achieved to ensure the work scope remains on track and develops recovery plans when the work scope goes off track.
• Communicates and collaborates with all interfacing departments as necessary to insure the smooth and efficient execution of the work scope as well as manages the Crew Chief.
• Formulates customer feedback and communicates new concepts regarding procedures, facility improvements, processes, and information to insure customer satisfaction objectives are continually met.
• Maintains constant communication with the customer and ensures all customer issues are addressed through collaboration with operations and provides for the timely and accurate invoicing to the customer for services provided.
• Makes sure the aircraft is returned to the customer on time, on budget, free of discrepancies and clean.
• Utilizes Siebel to document customer information.

Requirements

• Minimum of five (5) years-experience working in corporate aircraft environment.
• Proven ability to manage and direct projects.
• Proven ability to organize, manage and follow up on complex projects.
• Proven ability to work and communicate effectively with managers, supervisors, technicians, and customers in a business-like professional manner.
• Associate degree in related field or equivalent.
• A & P license preferred.

Pay

The compensation for this position typically falls between $95,000 and $126,000 per year. This position is not eligible for overtime. This position may be eligible for a sign on bonus or relocation assistance.

Benefits

• Comprehensive healthcare coverage (Medical/Prescription, Dental, Vision).
• HSA and FSA options.
• 401k Plan with Company Match.
• Life Insurance.
• Disability Benefits.
• Supplemental Insurance.
• Group Legal.
• Paid Time Off.
• Tuition Reimbursement.
• Employee Discounts.