Customer Marketing Manager
Ladders · United States · 1 wk ago
RemoteRemoteSales$123k–$163k/yrFull-time
This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation in the Telecommunications & Hardware space. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth.
Location: Remote - US based candidates only, no visa sponsorship available
Responsibilities
- Develop and execute customer marketing strategies to support enterprise revenue goals
- Partner with Sales to identify strategic opportunities and build engagement programs
- Build a customer advocacy program to showcase measurable business impact
- Lead the strategy and execution of the Talent All-Stars podcast
- Design executive engagement programs to strengthen customer relationships
- Launch and lead the company’s Customer Advisory Board to gather insights
- Create repeatable playbooks for high-impact customer experiences
Requirements
- 5+ years experience in Customer Marketing, Enterprise Marketing, or related B2B role
- Strong understanding of enterprise sales cycles and customer growth acceleration
- Proven ability to lead executive engagement programs and customer advocacy initiatives
- Exceptional storytelling skills to create compelling customer narratives
- Strong analytical mindset with marketing performance measurement experience
- Experience with Salesforce and marketing automation platforms
- Bachelor's degree or equivalent experience
Benefits
- Competitive salary
- Comprehensive health and wellness benefits
- Flexible vacation and paid time off
- Employer-matched 401(k)
- Opportunities for professional growth and career development
Pay
$122,500 – $162,500 annually