Customer Logistics Supervisor

About the role

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Responsibilities

• Supervise, coordinate and oversee day to day logistics operations
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
• Accountable for site Key Performance Indicators (KPI)
• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
• Address performance problems through corrective action and disciplinary process
• Understand labor agreement and maintain positive labor relations with all employees
• Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
• Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs

Qualifications

• H.S. diploma/GED required
• One (1) year or more experience in transportation, warehouse or distribution environment preferred
• 0 to One (1) year direct supervisory/leadership experience required
• DOT Regulated: No

Skills and Abilities

• Instills commitment to organizational goals
• Strong planning skills
• Results oriented
• Effective leadership skills
• Motivating skills
• Effective interpersonal skills
• Diverse team environment
• Strong verbal and written communication skills
• Possesses a high degree of initiative
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Benefits

• Comprehensive benefit package
• 401(K) Savings Plan with a Company Match
• Discounted stock purchase options
• Performance-based annual cost of living increases
• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide