Customer Growth Specialist

About the role

At In Tandem, we build technology that helps families manage everyday routines and navigate life’s biggest transitions. Through our four brands—OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—we help families stay organized, communicate well, and foster healthy childhoods. We believe technology should strengthen relationships and make daily coordination less complicated. Everything we create is designed to lighten the mental load, reduce conflict, and support families through big and small moments. If you want your work to make a real difference in the daily lives of parents and kids, In Tandem is the place where your impact will truly matter. This position is structured as a 6-month contract-to-hire opportunity, with compensation ranging from $17-22/hour depending on experience and qualifications. Successful candidates may be considered for a full-time permanent role at the end of the contract period. As a Customer Growth Specialist on our Outbound Conversion & Retention team, you will help more families successfully access, adopt, and continue using OurFamilyWizard. This role sits at the intersection of consumer SaaS revenue, customer engagement, renewal recovery, and