Customer Fleet Manager - Americas

About the role

A Snapshot of Your Day

Join our Customer Fleet Management (CFM) team and become the trusted partner for some of our largest Oil & Gas customers in the Americas. Each day, you’ll work closely with customers to ensure their gas turbine, compressor, and steam turbine fleets are meeting peak reliability and availability goals – two factors that matter most to them. You’ll provide clear, transparent performance reporting, reduce product issues, and spot opportunities to improve uptime. By collaborating with engineering, sales, and product teams, you’ll help optimize systems, resolve urgent challenges, and strengthen long-term customer relationships. Your work will directly shape efficiency, performance, and innovation in the region’s energy landscape.

How you’ll make an impact

• Drive and monitor key customers’ satisfaction and fleet performance using Reliability & Availability KPIs.
• Serve as the escalation point for customer issues, identifying and escalating risks quickly for timely resolution.
• Advise product management and sales teams on improving product reliability based on customer insights and competitive analysis.
• Develop and present Reliability & Availability KPI reports to customers and Siemens Energy management regularly.
• Propose new Customer Technical Services (CTS) offerings based on identified customer needs.

What you bring

• 10+ years’ experience in sales, marketing, commercialization, or business development, ideally in the Oil & Gas or Distributed Generation market working with large corporate accounts.
• Bachelor’s degree in engineering, business administration, or related field; Master’s in energy systems or related field preferred.
• Proficiency with Salesforce, project management tools, and methodologies; strong background in risk, resource, and timeline management.
• Proven success in optimization, automation, and improvement projects, with strong customer focus and leadership skills in high-pressure environments.
• Strong written and verbal communication skills, with the ability to engage confidently across all organizational levels and diverse international markets; cultural awareness and multilingual abilities are a plus.
• Willing to travel 30% domestically and internationally.

About the team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

About Siemens Energy

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Rewards

• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service.

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