Customer Experience Coordinator

Key Responsibilities

• Ensure prompt, courteous service and a positive shopping environment
• Train and mentor Associates on customer service and store procedures
• Assign registers, coordinate breaks, and support POS coverage
• Address customer concerns promptly to maintain satisfaction
• Communicate effectively with team and management, setting priorities
• Support store goals and uphold store cleanliness and organization

Qualifications & Skills

• Minimum 1 year retail experience and 6 months leadership experience
• Strong communication, organizational, and multi-tasking skills
• Able to respond to changing situations and work a flexible schedule
• Team player with training and coaching abilities