Customer Development Representative

Location: Mt. Sterling, IL or Chesterfield, MO
Department: Customer Service and Development
Reports To: Customer Development Team Leader

About the role

As a Customer Development Representative, you will drive sales growth within existing accounts that demonstrate strong potential, manage accounts requiring additional support or have limited geographic access, and contribute to onboarding efforts that ensure a positive experience for new customers.

Responsibilities

• Act as primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities
• Manage all order processing and administrative work for all assigned accounts
• Increase average order size through proactive solicitation of business
• Evaluate and research sales and operational opportunities
• Deliver problem-solving solutions for both current and potential accounts
• Manage territory analysis and monitor all relevant developments and trends
• Attend sales meetings and participate in training activities
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position

Requirements

• Sales Experience or equivalent Dot experience
• Planning, organizational and self-motivating skills
• Ability to make proactive phone calls to customers and manufacturers

Qualifications

• Previous experience as a Customer Service Representative
• A customer service mindset
• Experience working in a fast-paced environment with the ability to multitask

Schedule

Monday – Friday; 8:00 am – 4:30 pm with occasional overtime

Travel

Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of transportation, including plane, train, or automobile.

About the company

Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

Benefits

• Competitive compensation package, including bonuses for successful performance
• Extensive benefits including medical, dental, 401k, and profit-sharing
• Significant advancement opportunities

Pay

$22.49 - $33.73 per hour, plus bonus opportunity