Customer Development Representative
Crown Uniform & Linen Service · Brockton, MA · 1 wk ago
On-siteOTHRFull-time
About the role
The Customer Development Representative plays a crucial role in enhancing customer satisfaction and driving sales growth. This position requires strong communication skills and the ability to manage multiple projects efficiently.
Responsibilities
- Develop and maintain relationships with existing and potential customers
- Identify customer needs and provide solutions that meet those needs
- Manage customer complaints and resolve issues promptly
- Collaborate with cross-functional teams to ensure customer service standards are met
- Conduct market research to identify new opportunities for product development
Requirements
- Bachelor’s degree in Business Administration, Marketing, or related field
- Minimum 2 years of experience in customer service or sales
- Excellent verbal and written communication skills
- Strong problem-solving and organizational skills
- Ability to work independently and as part of a team
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of industry trends and best practices
Skills
- Customer service orientation
- Product knowledge
- Conflict resolution
- Teamwork
Benefits
- Competitive salary package
- Flexible working hours
- Professional development opportunities
- Health insurance benefits
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday through Friday, 9:00 AM - 5:00 PM
Contact Information
To apply, please fill out the form below or contact us at [contact info].
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