Customer Care Specialist

Responsibilities

• Greet and check in patients
• Review invoices
• Process payments
• Answer multi-line phone calls
• Schedule appointments
• Handle medication refill requests
• Make follow-up and reminder calls
• Perform clerical tasks
• Request medical histories
• Maintain cleanliness of lobby and exam rooms

Qualifications & Skills

• Friendly, outgoing, reliable
• Able to exercise good judgment
• Proficient in cash handling
• Telephone etiquette
• Multi-line phone systems
• Experience with computers
• Microsoft Word and Excel proficiency
• Prior experience in a similar setting is a plus