Customer Care Specialist

Job Description

A Customer Care Specialist is responsible for assisting customers with, placing new orders, providing status of existing orders, answering questions concerning availability of client products. Duties Will Include:

• Communicating with customers over the phone or via email.
• Providing detailed order information.
• Reviewing customer orders and/or account information while resolving issues.

Qualifications

• Basic computer navigation skills required.
• Working knowledge of MS Excel, Word, Outlook required.
• Customer Service experience desired.
• Call Center experience desired.