Customer Care Specialist
Serenity Healthcare · Ponte Vedra Beach, FL · 3 wk ago
On-siteCustomer Service$23–$30/hrFull-time
About the role
Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives. Our team combines innovative tools with a supportive, people-first approach to create experiences that truly make a difference.
Responsibilities
- Provide one-on-one support during scheduled service sessions
- Operate specialized program equipment and tools (training provided)
- Encourage participants using simple tools like journaling, goal setting, and reflection
- Create a welcoming, calm environment for every individual you work with
Requirements
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Reliable, hard working, and open to feedback
- Background check and drug screening required
Qualifications
No specialized experience required. We provide comprehensive paid training and certification, so you feel confident in your role.
Skills
- Natural ability to connect with people
- Positive attitude and empathy
- Ability to build trust and encourage others
Benefits
- 90% employer-paid medical, dental & vision coverage
- 10 days PTO (15 after 1 year) + 10 paid holidays
- 401(k) program
- Fast advancement opportunities as we continue to grow
- A supportive, team-oriented culture
Pay
$23-$30/hr + quarterly performance based bonuses.
Schedule
Full-time position.
Benefits
- 90% employer-paid medical, dental & vision coverage
- 10 days PTO (15 after 1 year) + 10 paid holidays
- 401(k) program
- Fast advancement opportunities as we continue to grow
- A supportive, team-oriented culture