Customer Care Manager - State Farm Agent Team Member
State Farm Agent · Royal Oak, MI · 2 wk ago
Customer Service$50k–$65k/yrFull-time
About the role
Are you outgoing, customer-focused, and motivated to succeed? We’re seeking a Licensed Insurance Agent to join our dynamic team.
Responsibilities
- Provide excellent, prompt, and friendly service to existing and prospective customers
- Build and maintain customer relationships; follow up as needed
- Educate customers about insurance options through needs-based reviews
- Respond to inquiries regarding coverage, policy changes, claims, billing, and more
- Conduct insurance and financial service reviews to ensure proper coverage
Requirements
- State of Michigan Property & Casualty and Life & Health insurance licenses (required)
- Excellent interpersonal, verbal, and written communication skills
- Strong organizational skills and attention to detail
- Proficiency with computers and Windows applications
- Ability to multi-task and work effectively in a team environment
- People-oriented, positive attitude, and self-motivated
Qualifications
- Competitive base salary with bonus and commission opportunities
- Group Medical, Dental, and Vision insurance
- Paid holidays and paid vacation
- Fast-paced, fun, and supportive team environment
- Opportunities for growth and advancement within the agency
Benefits
- Opportunity for advancement
- Health insurance
- Dental insurance
- Vision insurance
Pay
$46,000–$50,000 base salary + bonus & commissions (Total annual compensation: $50,000–$65,000)
Schedule
Fast-paced, fun, and supportive team environment
Location
Location: Royal Oak, MI