Customer Care Coordinator

About the role

At Clayton, we are a leading single-family home builder focused on attainable housing and sustainability. We offer a comprehensive range of housing options and services, from building to selling, financing, and insurance. We are currently seeking individuals who are passionate about our mission and eager to contribute to our team.

Responsibilities

• Build and maintain strong relationships with customers and team members
• Participate in all phases of the homeownership journey, from design to completion
• Collaborate with cross-functional teams to ensure project success
• Adhere to high standards of quality and safety
• Support team members in achieving their professional development goals

Requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Valid driver's license and reliable transportation

Qualifications

• Experience in the construction industry preferred
• Passion for sustainable living and community involvement
• Positive attitude and willingness to learn

Skills

• Excellent organizational and problem-solving skills
• Attention to detail and ability to manage multiple tasks
• Strong written and verbal communication skills
• Ability to work in a fast-paced environment

Benefits

• Comprehensive health, dental, and vision benefits
• Competitive 401K programs with company matching
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Volunteer time off through Clayton Impact program
• Access to holistic wellness programs

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Hours vary based on department and position.

Business Unit

B00018