Jobs · OTHR · Illinois

Custom Services & Custom Framing Sales Associate

Blick Art Materials · Chicago, IL · 4 wk ago
OTHR$18–$18.5/hrInternship
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. First, "Your Role..." paragraph is about the role. So we can put that under

About the role

with

content. Then responsibilities: list after "Responsibilities include," then bullet points separated by periods? Let's extract. Responsibilities include, Consistently demonstrate superior customer service through product knowledge, design skills and other talent that will exceed customer expectations.Complete and utilizes the Blick training program, consistently signs up new preferred customers and can special order items for customers.Have a positive attitude, is willing to learn, solve problems and make decisions regarding customer satisfaction.Ensure adherence to all company policies/procedures as well as loss prevention guidelines.Has the ability to process customer transactions in the framing software and store POS.Assist in merchandising of the store and Custom Services. When not assisting customers execute the production log, maintain the sales floor, restock inventory, and keep the sales floor neat and clean.Follow direction, prioritize and meet deadlines, and multitask. We need to split into list items. Each sentence separated by period. Let's list: - Consistently demonstrate superior customer service through product knowledge, design skills and other talent that will exceed customer expectations. - Complete and utilizes the Blick training program, consistently signs up new preferred customers and can special order items for customers. - Have a positive attitude, is willing to learn, solve problems and make decisions regarding customer satisfaction. - Ensure adherence to all company policies/procedures as well as loss prevention guidelines. - Has the ability to process customer transactions in the framing software and store POS. - Assist in merchandising of the store and Custom Services. - When not assisting customers execute the production log, maintain the sales floor, restock inventory, and keep the sales floor neat and clean. - Follow direction, prioritize and meet deadlines, and multitask. Now "General Requirements" section: Ability to work both independently and in a team environment. Excellent communication skills. Scheduling Requirements: Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business. Regular attendance in accordance with the retail attendance policy. Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business. We need to separate sections: Requirements (maybe General Requirements) and Schedule. Also Technical Requirements and Competencies. We have Technical Requirements: Knowledge of custom framing design, ability to measure art and frame components professionally, knowledge of appropriate archival materials and how/when to use them. Knowledge of custom framing design, cutting glass, cutting mats, mounting, fitting, ability to determine type of hangers, stretching canvas and fabric. Understanding of Photoshop preferred to open customer files and complete printing orders according to customer specs. General computer skills including, but not limited to, word, excel, photoshopCS4, Lifesaver (or other framing software), the Wizard (or other computerized mat cutter) and the ability to hand cut mats. Competencies: Elevates Service Standards, Leadership, Champions Core Values, People, Operations. Supervisory Responsibility: This position has no supervisory responsibilities. Physical Demands: Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules. Prolonged walking, standing, and climbing ladders. Travel: Minimal travel in the local area may be required. Qualifications: High School Graduate or equivalent. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Rate: $18.00 - $18.50 per hour + Sales Incentives. Benefits Include: 401K & Profit Sharing Plan, Incentive Bonus Plans, Paid Time Off, Employee Discount. Who We Are... etc: that's company description, maybe not needed as a section; but we could include under About the role? Probably not needed; we can omit as it's boilerplate? It's not cookie/navigation/legal/EEO etc; it's company description. Might be considered substantive but not a required section. The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. The "Who We Are..." is substantive but not one of the prescribed headings. We could put it under About the role? Might be okay to add a paragraph after role description. But we should not invent sections. We could include it as part of About the role paragraph. Now we need to decide which sections to output. We have content for: - About the role (Your Role... paragraph) - Responsibilities (list) - Requirements: we have General Requirements and Technical Requirements; maybe combine into Requirements section with subpoints? But we need to follow instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements heading and include both general and technical as list items. - Qualifications: High School Graduate or equivalent. - Skills: Could be Technical Requirements? But we already used Technical Requirements under Requirements. Could also have Skills heading for competencies like Elevates Service Standards etc. But we need to decide. - Benefits: list. - Pay: pay range. - Schedule: scheduling requirements and average hours. We should avoid thin sections. Let's see if we have enough content for each. About the role: we have a paragraph. Responsibilities: we have list. Requirements: we have general requirements (teamwork, communication) and technical requirements (knowledge, skills). Could combine. Qualifications: High School Graduate or equivalent. Skills: Could be competencies (Elevates Service Standards, Leadership, Champions Core Values, People, Operations). Also Supervisory Responsibility (none). Physical demands maybe not skills. But we could put competencies under Skills. Benefits: list. Pay: pay range. Schedule: scheduling requirements and average hours. We should also maybe include Physical Demands under Requirements? But not required. We need to ensure we don't create sections with filler like "not specified". All sections have content. Let's extract each. About the role paragraph: combine the first paragraph(s) up to before Responsibilities. Original: "Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Custom Services Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. The Custom Services Associate will do this by acting as a representative of our company to the public handling all customer contact in a friendly, courteous and professional manner. The Custom Services Associate is responsible for driving revenue by providing excellent customer service, knowledge of Fine Art Printing, Archival Framing and an eye for design. In addition, the associate is to assist in maintaining a neat, clean, organized workshop, design counter, and sales floor." We'll put that in

. Responsibilities: list as above. Requirements: combine General Requirements and Technical Requirements. General Requirements bullet points: - Ability to work both independently and in a team environment. - Excellent communication skills. - Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business. - Regular attendance in accordance with the retail attendance policy. - Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business. But schedule part maybe better under Schedule section. We'll keep schedule separate. Technical Requirements bullet points: - Knowledge of custom framing design, ability to measure art and frame components professionally, knowledge of appropriate archival materials and how/when to use them. - Knowledge of custom framing design, cutting glass, cutting mats, mounting, fitting, ability to determine type of hangers, stretching canvas and fabric. - Understanding of Photoshop preferred to open customer files and complete printing orders according to customer specs. - General computer skills including, but not limited to, word, excel, photoshopCS4, Lifesaver (or other framing software), the Wizard (or other computerized mat cutter) and the ability to hand cut mats. We could deduplicate some repeated "Knowledge of custom framing design". But we keep as is. Qualifications: High School Graduate or equivalent. Skills: Competencies list: - Elevates Service Standards - Leadership - Champions Core Values - People - Operations Also Supervisory Responsibility: This position has no supervisory responsibilities. Could be a note under Skills or separate? Might be better as a note under Skills. Physical Demands maybe not needed. Benefits: list: - 401K & Profit Sharing Plan - Incentive Bonus Plans - Paid Time Off - Employee Discount Pay: $18.00 - $18.50 per hour + Sales Incentives. Schedule: Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business. Regular attendance in accordance with the retail attendance policy. Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business. We should avoid duplication: we already used schedule bullets in Requirements; but we moved them to Schedule section. So we should not duplicate. Thus Requirements section will contain only general requirements (teamwork, communication) and technical requirements. Let's craft. Now produce HTML fragment:

About the role

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Custom Services Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. The Custom Services Associate will do this by acting as a representative of our company to the public handling all customer contact in a friendly, courteous and professional manner. The Custom Services Associate is responsible for driving revenue by providing excellent customer service, knowledge of Fine Art Printing, Archival Framing and an eye for design. In addition, the associate is to assist in maintaining a neat, clean, organized workshop, design counter, and sales floor.

Responsibilities

  • Consistently demonstrate superior customer service through product knowledge, design skills and other talent that will exceed customer expectations.
  • Complete and utilizes the Blick training program, consistently signs up new preferred customers and can special order items for customers.
  • Have a positive attitude, is willing to learn, solve problems and make decisions regarding customer satisfaction.
  • Ensure adherence to all company policies/procedures as well as loss prevention guidelines.
  • Has the ability to process customer transactions in the framing software and store POS.
  • Assist in merchandising of the store and Custom Services.
  • When not assisting customers execute the production log, maintain the sales floor, restock inventory, and keep the sales floor neat and clean.
  • Follow direction, prioritize and meet deadlines, and multitask.

Requirements

  • Ability to work both independently and in a team environment.
  • Excellent communication skills.
  • Knowledge of custom framing design, ability to measure art and frame components professionally, knowledge of appropriate archival materials and how/when to use them.
  • Knowledge of custom framing design, cutting glass, cutting mats, mounting, fitting, ability to determine type of hangers, stretching canvas and fabric.
  • Understanding of Photoshop preferred to open customer files and complete printing orders according to customer specs.
  • General computer skills including, but not limited to, word, excel, photoshopCS4, Lifesaver (or other framing software), the Wizard (or other computerized mat cutter) and the ability to hand cut mats.

Qualifications

High School Graduate or equivalent.

Skills

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