Custody Operations Analyst 1

About the role

Responsible for the management and oversight of Wealth Management & Investment Services (WMIS) client accounts and products of various types and sizes established by clients for various purposes. Provides technical, industry, process, and trouble-shooting support for products or accounts to a team of operation Specialists within their own unit/discipline. Primary focus is on day-to-day deliverables, developing solutions based upon subject expertise, and occasionally representing the department at a broader level; may also contribute to strategic planning within area of expertise.

Accountable for the completion of daily processing activities. Delivers a high level of customer service and is responsible for the identification of and minimization of risk in the control environment, process efficiency, and effective customer issue resolution. Responsibilities have various levels of risk correlating to the type and size of account or product. May be required to provide supervisory responsibilities and apply independent judgement and decision making based on area of expertise.

Responsibilities

• Manage and oversee WMIS client accounts and products
• Provide technical, industry, process, and troubleshooting support to a team of operation Specialists
• Focus on day-to-day deliverables and develop solutions based on subject expertise
• Represent the department at a broader level and contribute to strategic planning
• Complete daily processing activities
• Deliver high-level customer service
• Identify and minimize risk in the control environment
• Ensure process efficiency and effective customer issue resolution
• Apply independent judgement and decision-making based on area of expertise
• Provide supervisory responsibilities as required

Requirements

• Two years or more of related experience

Preferred Skills/Experience

• Bachelor's degree
• Knowledge of or ability to quickly learn custody operational functions, systems, procedures, various products and/or services for assigned area(s)
• Ability to multitask and meet established deadlines in a dynamic work environment
• Analytical, problem-solving, decision-making, and organizational skills
• Customer relation skills, interpersonal skills, and verbal and written communication skills
• Understanding of regulatory and accounting principles affecting Wealth Management & Investment Services business lines and clients
• Proficient in Microsoft Office applications, preferably Excel

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. Pay range: $60,435.00 - $71,100.00. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, and 401(k) contribution and pension (all benefits are subject to eligibility requirements).