Custody Operations Analyst - Global Reconciliations

Key Responsibilities

• Perform daily reconciliation activities using reconciliation platforms and operational systems.
• Research and resolve reconciliation exceptions and discrepancies.
• Complete matching processes and investigate outstanding items.
• Maintain service level agreements (SLAs) and daily production deadlines.
• Follow defined operational procedures and team schedules.
• Communicate with internal business partners to resolve reconciliation-related inquiries.
• Collaborate with teams across settlements, foreign exchange, global income, cash movement, and other custody functions.
• Support process improvements and adapt to changes in systems, platforms, and operational procedures.

Basic Qualifications

• Two years or more of related experience.
• Bachelor's degree.
• Knowledge of or the ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s).
• Ability to multitask and meet established deadlines in a dynamic work environment.
• Exhibits analytical, problem-solving, decision-making, and organizational skills.
• Exhibits customer relation skills, interpersonal, and verbal and written communication skills.
• Understanding of regulatory and accounting principles which directly affect Wealth, Corporate, Commercial, & Institutional Banking business lines and clients.
• Proficient in Microsoft Office applications, preferably Excel.