Custodial Territory Supervisor

Primary Responsibilities

• Operational Excellence: Follow all company operation standards for training, cost control, quality, safety, and on-time services
• Hands-On Leadership: Get your hands dirty, figuratively and literally, to ensure the successful completion of projects on our customers' properties
• Customer Focus: Prioritize customer satisfaction and maintain positive employee relations by following company policies
• Team Building: Collaborate with the area manager to build a team of key employees capable of carrying out growth strategies and improving employee relations
• Scheduling: Schedule new hire training with designated personnel approved by management
• Performance Evaluation: Conduct annual performance evaluations for staff, setting measurable goals for continuous improvement
• Employee Management: Report and document all employee issues promptly, including attendance, call-outs, write-ups, and disciplinary actions
• Budget Management: Maintain budgeted hours for accounts to ensure financial efficiency
• Inventory Management: Maintain inventory of all cleaning supplies at each building
• Equipment Maintenance: Troubleshoot and maintain cleaning products/equipment, such as vacuums
• Hands-On Help: Be ready to perform cleaning duties in the event of employee absences or customer requests
• Quality Control: Identify areas of concern in customer buildings through regular inspections and supervise the resolution of deficiencies
• Customer Satisfaction: Maintain the highest level of customer service and promptly resolve customer issues, always documented in CRM
• Project Oversight: Set up and oversee project work in customer buildings as needed
• Reporting: Provide nightly reports of building activity for all staff, following the required format
• Time Management: Check and report all employee hours and make necessary adjustments daily by 10 am

Requirements

• Second & Evening Shift
• Starting at $23.00 per hour. Ranging between $23.00 - $25.00 per hour
• Competitive starting wages and a comprehensive benefits package based on your status, emphasizing pay for performance
• Health Benefits: Take care of your health with comprehensive health insurance coverage
• Dental Benefits: Maintain that winning smile with dental coverage
• Vision Benefits: Keep your eyes on the prize with vision insurance
• Life Insurance: Gain peace of mind knowing that you and your loved ones are protected
• 401K: Plan for your financial future with our 401K program
• Quarterly Bonus: Your hard work doesn't go unnoticed! Earn quarterly bonuses as a token of appreciation
• Monthly Car Allowance: Receive up to $400 per month - we support you on the road with a car allowance

Benefits

• Health Benefits
• Dental Benefits
• Vision Benefits
• Life Insurance
• 401K
• Quarterly Bonus
• Monthly Car Allowance