Custodial Territory Supervisor

Primary Responsibilities

Operational Excellence: Follow all company operation standards for training, cost control, quality, safety, and on-time services.

Hands-On Leadership: Get your hands dirty, figuratively and literally, to ensure the successful completion of projects on our customers' properties.

Customer Focus: Prioritize customer satisfaction and maintain positive employee relations by following company policies.

Team Building: Collaborate with the area manager to build a team of key employees capable of carrying out growth strategies and improving employee relations.

Training: Schedule new hire training with designated personnel approved by management.

Performance Evaluation: Conduct annual performance evaluations for staff, setting measurable goals for continuous improvement.

Employee Management: Report and document all employee issues promptly, including attendance, call-outs, write-ups, and disciplinary actions.

Budget Management: Maintain budgeted hours for accounts to ensure financial efficiency.

Safety First: Keep safety materials and SDS sheets up-to-date in accounts.

Inventory Management: Maintain inventory of all cleaning supplies at each building.

Equipment Maintenance: Troubleshoot and maintain cleaning products/equipment, such as vacuums.

Hands-On Help: Be ready to perform cleaning duties in the event of employee absences or customer requests.

Quality Control: Identify areas of concern in customer buildings through regular inspections and supervise the resolution of deficiencies.

Customer Satisfaction: Maintain the highest level of customer service and promptly resolve customer issues, always documented in CRM.

Project Oversight: Set up and oversee project work in customer buildings as needed.

Reporting: Provide nightly reports of building activity for all staff, following the required format.

Time Management: Check and report all employee hours and make necessary adjustments daily by 10 am.

Benefits

• Health Benefits: Comprehensive health insurance coverage.
• Dental Benefits: Dental coverage.
• Vision Benefits: Vision insurance.
• Life Insurance: Protection for you and your loved ones.
• 401K: Plan for your financial future.
• Quarterly Bonus: Token of appreciation for your hard work.
• Monthly Car Allowance: Support you on the road with a car allowance.

Pay

Starting at $21.00 per hour. Ranging between $21.00 - $25.00 per hour.

Schedule

Second & Evening Shift