Custodial Supervisor - Wake County Detention Center

About the role

Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company established in 1990. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. We affiliate with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

Responsibilities

• Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Custodial Services Department.
• Responsible to the Building Representative for the component performance for all Custodial work.
• Makes sufficient daily routine inspections as deemed, necessary and appropriate to assure that the work is performed as specified and takes immediate corrective action as may be required to fully comply.
• Provides a professional trained on the night shift to direct the cleaning activities of the custodial staff including MSDS of all products and all known hazardous substances present in the Janitors closets or storage in the building.
• Aids in the development and implementation of departmental policies, procedures and standards of work.
• Maintains proficiency in all techniques and equipment used by the custodial staff.
• Makes recommendations to the manager for changes in supplies, equipment or procedures to improve safety or to reduce costs.
• Maintain good working relationship with other departments.
• Supervises and keeps close communication with the Lead and the rest of the Custodial Staff.
• On an ongoing basis, provides appropriate technical and chemical training to all Custodial staff.
• Investigates documents and reports all unusual occurrences to the manager.
• Ensures that all equipment is tested regularly.
• Schedules personnel for proper coverage of custodial services.
• Maintains good working relationship with the client and building occupants.
• Work with Management support staff and the client on a daily basis to review custodial performance and discuss ways to improve level of service when necessary.
• Ensure that staff is dressed with the proper uniform attire.
• Issue verbal reprimands and recommends Disciplinary actions when necessary.
• Inspects building and grounds to ensure clean and safe conditions.
• Evaluate the need for minor equipment repairs; perform and supervise minor repairs.
• Complete weekly inspections.
• At the end of the shift equipment must be left clean and ready to use including cleaning materials.
• Other duties not listed here.

Requirements

• High school diploma or general equivalency diploma (GED).
• 2 Years of Janitorial/Cleaning experience.
• 2 Years of previous supervisory experience.
• 1 or more years of experience as a Floor Tech, must have experience on all type of floor surfaces.

Qualifications

• Knowledge of proper cleaning or polishing agents to use on various types of surfaces, including metals, woodwork floors and floor coverings.
• Knowledge of Safety Ordinance and Regulations.
• Knowledge of the cleaning supplies and equipment.
• Ability to instruct others in their use.
• Ability to understand documents such as Scope of Work and Procedure Manuals.
• Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions provided in written, oral or on diagram forms.
• Ability to read and comprehend instructions.
• Ability to effectively present information in one-on one and group situations to customers.
• Must be able to speak, write and read English.

Skills

• Professional excellence in the performance of their jobs.
• Understand and support the company's direction.
• Provide superior service to our customers and employees.
• Be flexible, innovative, and responsible to change.
• Manage human and financial resources wisely.
• Be a team player, helping others to succeed.
• Encourage open communication throughout the company.
• Treat all individuals with dignity and respect.
• Have pride in and sell Owens Realty Services to others.
• Be energetic and excited about their field of work and of others around them.
• Be able to go above and beyond what is expected of them.
• Be involved and enveloped in the entire business of our company.

Benefits

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Pay

$16.00/hr

Schedule

Part-time, 20 hours a week
Monday to Friday, 6 pm - 10 pm