Custodial Services - Division Manager - Custodial Services

About the role

This position exercises supervision over all custodial employees.

Responsibilities

• Operate a City vehicle daily to travel to various City facilities to perform any needed custodial tasks/supervision and for delivery or pick up of supplies.
• Manage, direct, organize, and participate in cleaning activities including the sanitation of facilities and other public areas to ensure employee and public safety.
• Help administer public support programs.
• Manage and participate in the development and administration of the Custodial Services Division annual budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; direct the monitoring of and approve expenditures; implement adjustments as necessary.
• Prepare equipment specifications for the purchase of new equipment; prepare cost estimates for proposed projects; review and recommend bids; prepare related contract documents and approve contractor payments and change orders.
• Manage and participate in the development and implementation of goals, objectives, policies and priorities for custodial maintenance and related programs; recommend, within departmental policy, appropriate service and staffing levels; recommend and administer policies and procedures.
• Select, train, motivate and evaluate Custodial Services Division personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures; instruct and monitor the work of contractors.
• Evaluate attendance, safety compliance, equipment maintenance, work quality and productivity; make recommendations for the distribution of program awards.
• Plan, direct, coordinate, and review work plans for the Custodial Services Division; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints; recommend appropriate action to resolve complaints.
• Provide staff assistance to the Director of Parks & Recreation; prepare and present staff reports and other necessary correspondence.
• Serve as liaison for the Custodial Services Division with other City departments, divisions and outside agencies.
• Participate in a variety of special projects, investigations and operational studies within the Custodial Services Division; recommend modifications to maintenance programs, policies and procedures as appropriate.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of custodial maintenance.

Requirements

• Five (5) years of supervisory and management experience is required.
• Five (5) years of professional experience in custodial maintenance is preferred.
• Two (2) years of financial, budget, requisitions management and development experience are preferred.
• Two (2) years of contract oversight experience is preferred.
• Two (2) years of problem-solving experience is preferred.
• A bachelor’s degree from an accredited college or university with major coursework in business administration or a related field is preferred.

Qualifications

• A valid Texas driver’s license, the ability to obtain one within ninety (90) days of employment, or a military waiver is required.

Skills

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