Custodial Operations Supervisor - Pflaum - 1.0 FTE - 26-27 SY

About the Role

Under the general supervision of the Building Services Assistant Director of Operations, this position is responsible for the direct supervision of all custodians and maintenance personnel in all MMSD locations. This role focuses on training, performance evaluations, record maintenance, and disciplinary coaching, in coordination with the Custodial/Grounds Supervisor team, Director, Assistant Director of Operations, and HR department. Additional responsibilities include overseeing custodial operations, facility systems maintenance, grounds upkeep, and ensuring compliance with safety and security standards.

Responsibilities

• Staff Supervision and Development (80%):
  • Perform supervisory duties, including on-the-job training and performance evaluations for custodians and maintenance workers.
  • Coordinate and approve work schedules, vacations, compensatory time, and other benefits.
  • Administer and resolve employee performance and conduct issues in collaboration with HR.
  • Recruit, interview, and recommend candidates for custodial and maintenance positions.
  • Coordinate, correct, and approve employee payroll.
• Facilities Operations & Maintenance (10%):
  • Oversee building systems operation, maintenance, and recordkeeping (mechanical, electrical, HVAC, fire, security, etc.).
  • Troubleshoot failed building systems and manage operational emergencies.
  • Coordinate grounds maintenance, including athletic fields and snow removal.
  • Prepare reports and correspondence on personnel, building inspections, and systems.
  • Attend meetings and report on building projects, repairs, personnel status, and budget requirements.
• Compliance (5%):
  • Ensure compliance with the MMSD Employee Handbook and board policies.
  • Execute supply requisitions, work order approvals, and equipment requests.
• Other Duties as Assigned (5%):
  • Perform other tasks as directed by executive leadership.
  • Attend district and school functions supporting MMSD’s strategic framework and core values.
  • Complete required district training and build collaborative relationships with business partners.

Qualifications

• Two-year technical management degree or equivalent technical, maintenance, or facility management credits preferred.
• Minimum three (3) years of experience in building system operations and maintenance with direct supervision of maintenance and custodial personnel.
• Experience working cross-culturally and commitment to cultural competence.
• Bilingual in English and Spanish preferred.

Skills

• Ability to establish relationships at all organizational levels.
• Knowledge of anti-racism, diversity, equity, and inclusion principles.
• Broad knowledge of facility maintenance, system repairs, and blueprint reading.
• Proficiency in training, assessing, and delegating work to subordinates.
• Familiarity with administrative duties and software applications (Munis, Kronos, Google Suite, etc.).
• Knowledge of industrial and personnel safety practices (OSHA, EPA, Fire Code, etc.).
• Problem-solving skills in ambiguous environments.

License Requirements

• Valid Wisconsin Driver's License.
• Lead Safe Renovator certification or ability to obtain within 12 months.
• Pool Operator certification or ability to obtain within 12 months.
• Lead Safe Renovator License preferred.

Physical Requirements

• Ability to lift up to 25 pounds occasionally.
• May involve walking, sitting, stooping, or reaching.
• Manual dexterity for operating office equipment.
• Ability to work in various indoor and outdoor environments, including inclement weather.

Working Conditions

• Travel to different district locations and off-site meetings.
• Evenings, nights, and weekend work required.
• Rotating schedule of day/nights, minimum 8-hour shifts.
• School-based positions are in-person unless otherwise directed.

Compensation Range: $77,604.80 - $103,417.60

Employment Type: Exempt