Curbside Express Lead
Giant Eagle, Inc. · Willoughby, OH · 6 days ago
On-siteManagementFull-time
Job Summary
Job Description
Experience Required
Experience Desired
Education Desired
Lifting Requirement
Age Requirement
Job Responsibilities
- Administer Team Members' workload
- Conduct guest transactions at curbside
- Communicate discrepancies and help bag and store orders
- Provide customer service that exceeds requirements
- Respond to guest calls regarding product inquiries, special orders and product requests
- Schedule Team Members and delegate work assignments
- Provide coaching and feedback to Team Members
- Oversee and evaluate training provided to Team Members
- Attend and conduct daily team huddles
- Write department orders, monitor ordering and supervise stocking and receiving
- Develop and implement merchandising plans using company guidelines
- Take an active role in building the store's product assortment
- Utilize all available tools to help reduce and eliminate shrink
- Comply and perform self-assessments
- Pass all internal and external audits
- Understand and adhere to the collective bargaining agreement
- Develop and maintain communication processes with other departments
- Be willing and able to be back up other grocery lead positions
- Maintain safety as the top priority for our Team Members, guests and products
- Properly handle products and equipment in accordance with food safety and safety guidelines
- Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community
About Us
At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.