Culture & Experience Coordinator

This position will report to and operate within CV3 Financial Services, a dedicated subsidiary of CV3 Holdings. CV3 Financial Services provides financing for non-owner-occupied investment properties, offering flexible loan solutions combined with trusted customer experience. CV3 partners with customers to accelerate real estate opportunities and is invested in their success, leveraging technology to simplify the loan process while building personal relationships. The mission is to be the #1 choice as a trusted capital partner for real estate investors.

About the role

The Culture & Experience Coordinator plays a central role in enhancing CV3’s employee experience through culture programming, recognition initiatives, employee lifecycle support, and internal communications. This role is responsible for developing and executing internal communications that inform, engage, and connect employees while reinforcing CV3’s Core Values. By aligning messaging with culture initiatives and employee experience priorities, the coordinator helps foster a cohesive and values-driven workplace. In partnership with cross-functional teams, this position supports initiatives across onboarding, engagement, and retention.

Responsibilities

• Plan, create, and manage internal communications content across platforms (email, intranet/SharePoint, Teams channels, digital signage, presentations, newsletters, Employee Resource Groups, etc.).
• Own and maintain the internal communications calendar; ensure consistent timing, tone, and alignment with priorities.
• Draft and edit messaging for company updates, culture initiatives, leadership communications, and employee resources.
• Design and produce internal communications materials (flyers, newsletters, digital media, video, etc.) and continuously improve effectiveness through feedback and engagement metrics.
• Support employee experience initiatives and programs, including recognition, appreciation, and internal engagement activities.
• Partner with Talent & Culture to support employee lifecycle initiatives (onboarding experience, career development support, engagement, retention, offboarding touchpoints).
• Support planning and execution of internal events and culture programs (program strategy, communications, timelines, stakeholder coordination).
• Serve as a liaison for employee communications needs, proactively identifying opportunities to improve clarity, connection, and alignment across teams.
• Participate in special department projects related to culture, communications, and employee experience.
• Maintain documentation, templates, and program assets to support consistency and scalability.
• Handle confidential and sensitive information with discretion, including personal information, loan details, business and financial records, and proprietary materials.

Requirements

• Associate or bachelor’s degree preferred, or a combination of education and equivalent experience.
• 2+ years of experience in communications, marketing, or a related field.
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint; experience with SharePoint is preferred.
• Strong administrative and organizational skills with the ability to manage priorities and time effectively.
• Excellent written and verbal communication skills, with demonstrated experience in creating content across various tones, voices, and platforms to engage diverse audiences.
• Proficiency with design tools such as Canva and Adobe Creative Suite (including Photoshop, Illustrator, or InDesign), as well as experience with multimedia and video editing platforms, is highly preferred.

Skills

• Strong attention to detail and editorial rigor.
• Strong employee service orientation and relationship-building skills.
• High technical capacity with communications tools and platforms.
• Proactive, organized, and able to manage multiple priorities with minimal follow-up.
• Strong collaboration and stakeholder management skills.
• Strong understanding of culture and how communications drives engagement and alignment.
• Driven to exceed expectations in all responsibilities.

Benefits

• Health Insurance
• HSA Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Dental Insurance
• VSP Vision Insurance
• Flexible Spending Accounts (FSA)
• Group Paid Life and AD&D Insurance
• Supplemental Coverage
• Company Paid Long-Term Disability and Short-Term Disability (Non-CA)
• 401(k) Retirement Plan (2-Year Vesting)
• Legal Services
• Virtual Behavioral Health
• Employee Assistance Program (EAP)
• PTO
• Birthday gift card and the day off
• Community outreach opportunities
• Access to Doordash’s Dash Pass
• Employee discount program - Great Work Perks
• On-site dog park at headquarters
• Company swag
• Stipends

Pay

The range listed is one component of CV3’s total rewards package. Other rewards may include quarterly bonuses, role-based incentives, and region-specific benefits. A team member’s position within the listed salary range will be based on factors such as relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.