Culture & Events Coordinator

About the role

This role plays an integral role in agent recognition and retention on the Operations team, setting a positive and upbeat tone. This role is responsible for the planning, coordination, execution, and overall success of Compass events and community involvement initiatives.

Responsibilities

• Event Management and Execution: Responsible for the planning and management of all statewide and local events, collaborating with stakeholders, and successfully executing events that aid in agent loyalty and retention efforts.
• Agent Recognition and Retention: Assists with Compass recognition awards, social hours, agent appreciation events and other key initiatives that drive retention amongst our agent population.
• Community Involvement/Outreach: Manages major company initiatives at the various local office levels as well as in support of the Compass Cares formal programming.
• Culture Program Management: Overall program management & coordination of culture initiatives for the region, including both agent and employee-focused recognition.

Requirements

• Minimum of two years of event management experience and/or customer service experience.
• Experience working with established brands is a plus.
• The ability to lift up to 20 pounds.
• High stress tolerance is required.

Qualifications

• Access to reliable transportation with space to transport equipment.
• Willingness to travel for events across Colorado.
• Proficiency in Google Applications including Gmail and Sheets.
• Superior organizational and time management skills.
• Problem-solver and thoughtful decision-making skills.
• Impeccable integrity and strong work ethic.
• Attention to detail and accuracy in a fast-paced, high volume environment.
• Strong, professional communication skills (written and verbal) with a customer service focus.
• Trustworthy and discreet with confidential information.

Skills

• Communications: Exhibits good listening and comprehension, expresses ideas and thoughts in written form, expresses ideas and thoughts verbally, keeps others thoroughly informed, selects and uses appropriate communication methods and timeframes.
• Customer Service: Displays courtesy and sensitivity, manages difficult or emotional customer situations well, meets commitments of the role and sponsor agreements, responds promptly to customer needs, solicits customer feedback to improve service.
• Organization Support: Completes administrative tasks correctly and on time, follows policies and procedures, supports affirmative action and respects diversity, supports organization's goals and values.
• Planning & Organization: Integrates changes smoothly, plans for additional resources, prioritizes and plans work activities, sets goals and objectives, uses time efficiently, works in a highly organized manner.
• Project Management: Communicates changes and progress with appropriate stakeholders, completes projects on time and within budget, fully coordinates projects, develops detailed project plans, manages project team activities.
• Teamwork: Balances team and individual responsibilities, contributes to building a positive team spirit, exhibits objectivity and openness to others' views, gives and welcomes feedback, puts success of team above own interests.

Benefits

• Paid vacation, holidays, sick time, parental leave, and recharge leave;
• Medical, tele-health, dental and vision benefits;
• 401(k) plan;
• flexible spending accounts (FSAs);
• commuter program;
• life and disability insurance;
• Maven (a support system for new parents);
• Carrot (fertility benefits);
• UrbanSitter (caregiver referral network);
• Employee Assistance Program;
• pet insurance.

Pay

The salary pay range for this position is a base pay of $75,000 - $80,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.