Culture and Training Coach - TX/OK
7 Brew Coffee · Brownsville Metropolitan Area · 2 mo ago
On-siteEducationFull-time
Responsibilities
- Assume the leadership role during the check-in process, ensuring the baller team operates smoothly.
- Train and work with head ballers on trip check-ins (conducting weekly one-on-one sessions).
- Work diligently to instill culture on all baller trips.
- Hold ballers accountable to brand standards.
- Ensure that baller program operational standards are met while on trips.
- Pour into ballers with tips and tricks on how to be more operationally sound (such as assertively coaching, tapping off, and verbally coaching while catching up).
- Absorb and assist in community hours, friends and families, and swag days.
- Demonstrate emotional regulation and self-awareness by maintaining composure in high-pressure moments, stepping back to assess the situation, prioritizing effectively, and taking intentional action.
- Able to separate personal feelings from professional feelings.
- Mentor the team when applicable.
Outside of Trip Check-ins
- Help develop ballers at all stands in the region and prepare them for upcoming trips.
- Work with SO/Manager during outreach weeks when needed; coach head ballers on how to operate outreach weeks.
- Shadow and help with everyday duties of Baller leadership.
- Work to instill culture in existing stands.
- Help Kelley/Rachel with trip check-ins, etc.
- Help push the use of 1Huddle, explaining the app and all its features.
- Work to understand and be able to execute the duties of baller coordinator.
- Work with Kelley/Rachel to help manage baller turnover.