CUA 5 Case Manager Supervisor

About the role

We are seeking a dedicated and experienced CUA Case Manager Supervisor to join our team. In this leadership role, you will oversee a team of Case Managers responsible for providing comprehensive case management services to children and families within the CUA framework. You will also supervise a Case Aide and an Outcome Specialist. Your guidance and support will ensure high-quality service delivery, compliance with agency standards, and positive outcomes for the families we serve.

Responsibilities

• Function as part of the larger CUA team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth, and families.
• Plans, assigns and reviews the activities of a group of case managers performing casework functions within the CUA; recommends changes in practices and procedures to increase operating efficiency and expedite work flow; confers with superiors on policies, rules, and regulations related to social service functions; consults with private and public welfare agency officials on established procedures and problem areas; recommends establishing or modifying current methods and policies; confers with superior on unusual social service problems.
• Screens cases initially to determine level of risk to individual, individual's eligibility for program, and services required; reviews cases for socio-economic, medical, educational, employment and/or other information; assigns cases and meets with appropriate social worker to discuss status of cases, problems encountered, basis for actions, and alternative solutions; reviews and discusses progress, reviews workers' reports; provides supportive liaison services and assistance when required; reviews recommendations for case closings and transfers; evaluates workers' performance
• Trains case managers in social work techniques and methodologies; orients worker with appropriate laws, policies, regulations and procedures; evaluates worker development, performance and problem areas to determine training needs; takes corrective action where necessary.
• Work with parents and caregivers who may have cognitive limitations, physical or emotional disabilities, or any combination of these.
• Participate in Family Team Conferences when necessary.
• Attend Court Hearings as needed
• Document and approve any activity they have performed within six business days in the appropriate section of ECMS unless subcontracted in which case using the CUA-prescribed form.
• Conduct regular supervision with all staff under your leadership
• Establish and maintain a trusting relationship with families using a strengths-based approach.
• Meet with the Case Manager Director to evaluate family status, parent-child progress and to discuss strategies for improving outcomes.
• Complete all paperwork in compliance with program requirements.
• Work as part of the CUA Support Team toward achieving the objectives as established in the Single Case Plan (SCP).
• Facilitate safe case closure for in home service cases.
• Facilitate reunification or other permanency by:
• a. Assisting the CUA CM to focus on permanency opportunities.
• b. Tracking and managing the movement of cases through the permanency process.
• c. Assisting the CUA CM in preparing the children, youth, and families for reunification or other permanency.
• d. Supporting the CUA CM in preparation for Court.

Qualifications

• Absolutely must have a Master’s degree in social work with a minimum of 2 years of experience in human services preferably in child welfare.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Strong clinical writing skills.
• Sound judgment, critical thinking, and problem-solving skills are essential.

Benefits

• Independence Administrators Medical Insurance Plan or $100/month Reimbursement with Proof of Current Plan
• Livongo for Diabetes Prevention, Hypertension, and Weight Management (Only for Employees Who Elect Our Medical Insurance)
• Sword, A Virtual Physical Care Program for Back, Joint, and Muscle Pain (Only for Employees Who Elect Our Medical Insurance)
• WondrHealth for Weight Management (Only for Employees Who Elect Our Medical Insurance)
• Sun Life Financial Insurance Plans for Dental, Vision, Life and AD&D, Critical Illness, Accident, and Hospital Indemnity
• Basic Life Insurance (100% Employer Funded)
• Short-term and Long-term Disability Insurances
• 403B Retirement Plan through Mutual of America
• Flexible Spending Accounts for Health, Childcare, Public Transportation, and Parking Expenses through The Harrison Group
• AllOne Health Employee Assistance Program at No Cost
• Employee Referral Program (You Can Earn Up to $600)
• 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
• 12 Days of Paid Holidays
• Mileage Reimbursement
• Master’s degree in social work with a minimum of 2 years of experience in human services preferably in child welfare