Case Manager Supervisor

Duties And Responsibilities

• Identify, access, and enroll individuals who would benefit from available services.
• Conduct face to face HIV medical case management assessments to identify factors that impact patient ability to adhere to their medical plan.
• Oversees Medical Case Management team compliance with Ryan White, HRSA, IDHW, and organizational requirements.
• Aids in preparation for Ryan White program monitoring activities, audits, and HRSA/IDHW site visits.
• Develop individual service plans based on assessments and coordinate the development of the services plan with the client’s participation.
• Update the ISP at a minimum of every six months.
• Coordinate service delivery to ensure continuity of care.
• Maintain frequent contact with providers and clients to ensure that services are provided as indicated in the service plan.
• Provide documentation and data entry as required to maintain patient records.
• Aid patients in accessing resources (oral health care, medication, emergency financial assistance, housing, etc.).

Qualifications

• Education: Degree in Social Sciences, Nursing, Social Work, Psychology or related field from an accredited four-year college or university, preferred.
• Experience: 3 or more years working in a social service organization or healthcare setting providing service delivery. 2 or more years working in a supervisory role.
• Credentialing: Meets established Credentials Committee requirements for Medical Case Management scope of practice including fully credentialed, and privileged as well as the ability to pass a background check.