CSR - Tide Cleaners Downtown Boise

About the role

The CSR is responsible for providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning services. This individual will be the face of our company and must possess excellent communication and interpersonal skills.

Responsibilities

• Greet customers in a friendly and professional manner
• Answer customer inquiries about our services and pricing
• Process customer orders accurately and efficiently
• Handle customer complaints and resolve issues in a timely manner
• Maintain a clean and organized store environment
• Follow all safety and security procedures
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize in a fast-paced environment
• Availability to work flexible hours, including evenings and weekends
• Familiarity with dry cleaning or laundry services is a plus

Pay & Schedule

• Pay: $15-17 hourly plus bonus
• Full or Part Time available
• Store hours: 8am-6pm Monday-Friday, Saturday 10-2pm, Closed Sunday
• Flexible hours, great for college students

We offer competitive compensation, on-the-job training, and opportunities for advancement within the company.