CSR Patient Access Center
University of Florida Jacksonville Physicians, Inc. · Jacksonville, FL · 3 wk ago
OTHRFull-time
About the Role
Delivers excellent customer service while providing information regarding services to patients, hospital staff, and community health care providers in a high-volume call center environment. Performs intake triage, appointment scheduling, and referral of patients to faculty physicians based on knowledge of administrative protocol and University of Florida physician specialties.
Requirements
- 1 year of data entry experience
- 2 years of clerical/customer service experience (ideally in a health care related industry)
- 1 year of experience with third-party payors and computer systems for inputting data and reviewing patient demographic material
- 1 year of call center experience
Qualifications
High School Diploma or GED equivalent required.
Additional Duties
Additional duties as assigned may vary.