CSR- In office Sales Representative

About the role

As a CSR-In Office Sales Representative, you will be responsible for managing customer relationships, processing insurance claims, and providing exceptional service to clients.

Responsibilities

• Manage customer interactions via phone and email
• Process insurance claims efficiently and accurately
• Provide timely and accurate information to customers regarding their policies
• Handle escalated customer issues and complaints professionally
• Ensure compliance with all insurance regulations and company policies

Requirements

• High school diploma or equivalent
• At least 1 year of experience in a customer service role
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and manage time effectively

Qualifications

• Valid California driver’s license
• Willingness to travel within the local area as needed

Skills

• Excellent verbal and written communication skills
• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

• Health insurance coverage
• Paid time off
• Professional development opportunities

Pay

The salary range for this position is $40,000 - $50,000 annually.

Schedule

This role is full-time and requires a flexible schedule to accommodate business needs.