CSR- In office Sales Representative

About the role

As a CSR-In Office Sales Representative, you will be responsible for managing customer relationships, processing insurance claims, and providing exceptional service to clients.

Responsibilities

• Manage customer interactions via phone and email
• Process insurance claims efficiently and accurately
• Provide prompt and courteous service to clients
• Identify and pursue new business opportunities
• Collaborate with internal teams to resolve client issues

Requirements

• High school diploma or equivalent
• At least 1 year of sales experience
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and manage time effectively

Qualifications

• Bachelor's degree in Business Administration or related field preferred
• Knowledge of insurance policies and procedures
• Experience in customer service or a related field

Skills

• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to handle multiple tasks simultaneously
• Proficient in using CRM software

Benefits

• Health insurance
• Paid time off
• Professional development opportunities

Pay

Salary range: $45,000 - $55,000 annually

Schedule

Full-time position, Monday through Friday, 8:00 AM - 5:00 PM