CSR- In office Sales Representative

About the role

As a CSR-In Office Sales Representative, you will be responsible for managing customer relationships, processing claims, and providing insurance solutions to clients. This position requires excellent communication skills and a strong understanding of insurance policies.

Responsibilities

• Manage customer interactions via phone and email
• Process insurance claims efficiently and accurately
• Provide educational support on insurance products and services
• Build and maintain positive relationships with clients
• Respond to client inquiries promptly and professionally

Requirements

• Bachelor's degree in Business Administration, Insurance, or related field
• Minimum 2 years of experience in sales or customer service
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Knowledge of insurance policies and procedures
• Ability to work independently and manage multiple tasks
• High level of integrity and confidentiality

Skills

• Customer service orientation
• Effective communication skills
• Time management and organization skills
• Adaptability to changing priorities

Benefits

• Competitive salary
• Health insurance coverage
• Paid time off
• Professional development opportunities

Pay

The salary range for this position is $45,000 - $55,000 annually.

Schedule

This role is full-time and Monday through Friday, with flexible hours within standard business hours.