CSR- In office Sales Representative
Fred Loya Insurance Agency · Streetsboro, OH · 20 mo ago
SalesFull-time
About the role
As a CSR-In Office Sales Representative, you will be responsible for managing customer relationships, processing insurance claims, and providing exceptional service to clients.Responsibilities
- Manage customer interactions to ensure high levels of customer satisfaction.
- Process insurance claims efficiently and accurately.
- Provide guidance on insurance products and policies to customers.
- Follow up with clients to ensure their needs are met and to maintain positive relationships.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in a sales or customer service role.
- Strong communication and interpersonal skills.
- Ability to work independently and manage time effectively.
Qualifications
- Proficiency in Microsoft Office Suite.
- Knowledge of insurance products and industry regulations.
- Ability to handle sensitive and confidential information.
Skills
- Excellent verbal and written communication skills.
- Customer service orientation.
- Problem-solving abilities.
- Adaptability to changing priorities and deadlines.
Benefits
- Competitive salary based on experience.
- Health insurance coverage.
- Paid time off.
- Professional development opportunities.