CSR- Customer Service Representative Veterinary Hospital

Responsibilities

• Handle customer inquiries and complaints
• Provide information about our products and services
• Troubleshoot and resolve issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills