Cruise Vacation Specialist

Gladex Travel and Tours Corp is seeking a Cruise Vacation Specialist for a 100% remote, full-time role open to candidates in the United States.

About the role

This position supports travel planning, reservations, traveler support, supplier coordination, itinerary, and booking workflows. The role is designed for organized remote execution, accurate documentation, clear communication, and dependable follow-through.

Responsibilities

• Support booking, reservation, itinerary, traveler-service, or travel-operations tasks within the Cruise Vacation Specialist role.
• Maintain accurate traveler, booking, schedule, supplier, and service records across approved systems and shared workflows.
• Research or verify travel options, availability, requirements, or service details and organize findings for clear decision-making.
• Communicate confirmations, changes, exceptions, and next steps professionally with travelers, customers, suppliers, or internal teams.
• Resolve routine travel-service issues using documented procedures and escalate complex changes while preserving a clear activity record.

Requirements

• Demonstrated ability to perform Cruise Vacation Specialist work or closely related training/experience with reliable accuracy and follow-through.
• Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions in workflows.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain a reliable internet connection and suitable private workspace for this remote position.

Skills

• Client Communication
• Issue Resolution
• Remote Collaboration
• Vendor Coordination
• Destination Research
• Schedule Coordination
• Reservation Systems
• Customer Service

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and demonstrated role alignment.

This is a full-time, 100% remote position within the United States at the associate experience level.