Jobs · Management · Alabama

Cruise & Excursions Director

American Cruise Lines · Decatur, AL · 3 mo ago
On-siteManagementFull-time

About the role

The role is responsible for managing the culinary department, ensuring food quality and guest satisfaction.

  • Overseeing the preparation and presentation of meals
  • Collaborating with the kitchen staff to maintain high standards of hygiene and safety
  • Developing and implementing new menu items based on guest feedback and trends

Responsibilities

The responsibilities include leading the hospitality team, coordinating events, and maintaining a welcoming environment for guests.

  • Managing the hospitality team to ensure smooth operations and exceptional service
  • Organizing and executing special events and functions onboard
  • Creating and promoting a positive atmosphere that enhances guest experiences

Requirements

Requirements include a strong background in hospitality management and excellent communication skills.

  • Bachelor's degree in Hospitality Management or related field
  • At least 5 years of experience in a leadership role within the hospitality industry
  • Proven ability to manage teams and handle multiple tasks simultaneously

Qualifications

Qualifications include a passion for the sea and a commitment to guest satisfaction.

  • A deep appreciation for the maritime lifestyle
  • A track record of delivering exceptional guest experiences
  • Strong interpersonal skills and the ability to build rapport with guests

Skills

Skills required include strong organizational abilities, attention to detail, and the ability to work under pressure.

  • Exceptional organizational skills
  • Attention to detail and accuracy in all tasks
  • Ability to remain calm and focused during high-pressure situations

Benefits

Benefits include comprehensive health insurance, paid time off, and opportunities for career advancement.

  • Comprehensive health insurance package
  • Paid time off for personal and family needs
  • Ongoing training and development programs

Pay

The salary range for this position is $70,000 - $90,000 annually.

Schedule

The schedule for this position includes a combination of day and night shifts, with an average of 40 hours per week.

Shipboard Crew

The Shipboard Crew is a diverse group of professionals who contribute to the success of our cruises.

Culinary

The Culinary Department is responsible for providing high-quality meals and beverages to our guests.

Hospitality

The Hospitality Team ensures that our guests have a memorable and enjoyable experience onboard.

Engineering

The Engineering Department is responsible for maintaining the ship's systems and ensuring safe and efficient operations.

Marine

The Marine Department is responsible for the maintenance and operation of the ship's vessels and equipment.

Entertainment

The Entertainment Department provides a variety of activities and performances to keep our guests entertained throughout their cruise.

Corporate

Corporate is the hub of our organization, where we develop policies, procedures, and strategies to support our mission and vision.

Life On Board

Life On Board offers insights into the daily life of crew members and highlights some of the unique challenges and rewards of working at sea.

Employee Spotlight

Employee Spotlight features stories from our dedicated crew members, sharing their experiences and perspectives.

FAQ

FAQ provides answers to common questions about the role, benefits, and more.

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