Cross Dock Supervisor

About the role

Tuff Shed is recruiting for a Cross Dock Supervisor to contribute to the success of their Fort Myers Cross Dock location. This position offers the opportunity to make a real impact to the Company!

Responsibilities

• Conducts Site Checks as required, adhering to processes and procedures
• Photographs the site; ensure proper building fit on site; offers suggestions to customer on placement, etc; use markers for placement; notifies GM of leveling problems
• Provides back-up coverage for the Cross Dock Sales & Design Consultant: answer phones, greet customers, collect customer leads
• Performs customer service duties: resolve warranty issues
• Communicate to the GM regarding sales and activities at the Cross Dock
• Build schedules, including subcontractor scheduling with the Assistant Manager/Production Manager/Scheduling Coordinator
• Identifies qualified subcontractors for the Cross Dock location; maintain relationships with the subcontractors
• Performs customer service warranty repair tasks on customer sites
• Receives and unloads kits from the factory store
• Oversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty calls
• Performs quality control inspections
• Inspects and maintains displays, customer repairs
• Supervises the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintained
• Performs monthly cycle counts and ongoing inventory management
• Oversees Cross Dock fleet and DOT policies are adhered to
• Supervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed

Qualifications

• Ability to work independently in a self-directed setting and with minimal supervision
• Detail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skills
• Hands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferred
• Ability to solve problems using sound logic and good business judgment
• Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed business
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Must have a valid driver's license and acceptable MVR DOT, OSHA, and employment law knowledge

Skills

• Ability to work independently in a self-directed setting and with minimal supervision
• Detail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skills
• Hands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferred
• Ability to solve problems using sound logic and good business judgment
• Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed business
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Must have a valid driver's license and acceptable MVR DOT, OSHA, and employment law knowledge

Benefits

We offer competitive salary and benefits! PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan. Store Bonus Program Comprehensive training and mentorship to grow your skills and ensure your success On-Demand Pay Access!

Pay

Competitive salary and benefits.

Schedule

Flexible schedule to accommodate the needs of the position.

Company Information

Tuff Shed is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, hair texture, hair type, hair length, or a protective hairstyle that is commonly or associated with race, ancestry, religion, creed, physical or mental disability, marital status, civil union partner status, protected medical conditions, gender, gender identity, gender expression, sexual orientation, age, genetic information, or any other characteristic, activity or basis protected by applicable federal, state or local law or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran.