Cross Dock Supervisor

Key Responsibilities

• Manage Warehouse Transactions - Process inbound receiving and outbound shipping transactions accurately within the Warehouse Management System (WMS).
• Verify Inventory and Documentation - Audit freight against packing lists, bills of lading, and shipping manifests to ensure inventory accuracy and compliance.
• Cook up Cross dock Operations - Partner with third-party logistics (3PL) personnel to facilitate efficient freight flow, trailer loading, and unloading activities.
• Resolve Operational Issues - Serve as the primary point of contact for shipping discrepancies, damaged freight, and system-related issues by utilizing customer portals and internal processes.
• Maintain Shipping Records - Ensure all shipping documentation, digital records, and photographic evidence of non-compliant shipments are complete, accurate, and maintained according to company standards.

Qualifications

• Education - High school diploma or GED required.
• Experience - Minimum of two (2) years of experience in warehouse, cross dock, transportation, or logistics operations.
• Skills - Experience using Warehouse Management Systems (WMS), preferably Körber WMS. Proficient in Microsoft Office Suite, including Outlook, Excel, and Word. Experience coordinating shipments with carriers and third-party logistics providers. Ability to interpret shipping documentation, including bills of lading, packing lists, and manifests.
• Personality Traits - Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Effective problem-solving and decision-making abilities in a fast-paced environment. Customer-focused with the ability to build positive working relationships with internal and external partners. Adaptable, dependable, and able to manage changing priorities while meeting operational deadlines.