Crop Claim Operations Associate

Essential Job Functions and Responsibilities

• Provides clerical support to Claims department:
• Reviews data and text associated with claims files
• Screens and indexes documents
• May assist with and/or create general correspondence
• Performs mail/file functions
• Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company
• Sorts and distributes mail
• Maintains/purges documents according to record retention guidelines and distributes files/file systems
• May assist Claims department:
• Sets up claims files
• Fills out correspondence and other material related to the claims records, as directed
• Locates policies
• Obtains coverage information from policies
• Investigates discrepancies in the information gathered
• Enters information into system(s)
• Orders reports
• Updates claims files and maintains, corrects, and/or updates data using office technology
• Prepares and maintains records, registers, and schedules
• Performs other duties as assigned, including the following clerical support duties:
• Answering phones
• Initial contact for anyone entering office
• Sort/distribute mail
• Print & mail Underwriting Urgent forms
• Copies and mails lockbox payments

Job Requirements

• High school diploma or equivalent experience
• Generally, 0 to 2 years of related experience

Benefits

• We offer competitive benefits packages for full-time and part-time employees*
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits

Compensation

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

Learn more at http://www.gaig.com/careers.

Excludes seasonal employees and interns.