CRM Strategist

The CRM Strategist is an experienced well-rounded digital marketer who supports the implementation & adoption of CRM tools across the business. They will help manage the CRM platforms via implementation, rollout of new features & functionality and user communications & training. Essential Tasks Support cross-departmental initiatives by serving as a subject matter expert across the organization, providing consultation and best practices for various CRM systemsWork with clients to analyze business requirements and workflows for their student marketing initiativesLead CRM platform maintenance, troubleshoot issues, create user training materials, and communicate updatesIdentify and recommend areas within the CRM that can be improved via automation and third-party toolsSupport, actively promote, and demonstrate superior customer service in accordance with department and company standards and programsImplement innovative business and CRM trends to ensure campaign successCommunicate insights, learnings and actionable recommendations to stakeholders at all levels across the organization in an effective wayHelp ensure information is integrated across marketing campaigns, optimized for specific delivery channelsLeverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate.Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight.Other duties as assigned Skills And Experience 4+ years of relevant professional experience requiredBachelor's Degree in relevant field In-depth understanding of the capabilities and constraints of Salesforce, Slate, Element451 or similar CRM systemStrategic thinking and problem solving with the ability to thrive in a fast-paced environmentStrong stakeholder management and communicationPresentation skills with a high degree of comfort with both large and small audiencesStrong organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and rolesProven self-motivation to take initiative and master new tasks quicklyExperience working in agile development environmentsDemonstrated desire for continuous learning and improvementThis person will show strong attention to detail skills as well as ability to work collaboratively and independently.Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow through. The pay range for this position is $70,000-$78,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Benefits Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, PTO, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws. Please Note: Jenzabar does not sponsor applicants for work visas. Electronic Monitoring Notice: Job applicants are advised that Jenzabar reserves the right to monitor, access, review, and disclose electronic activity conducted on Company‑owned devices, networks, and systems, as well as activity involving Jenzabar applications or accounts accessed on personal devices. Monitoring may include email, messaging, internet usage, files, applications, and other electronic communications or data, and is performed for security, compliance, and operational purposes.