CRM Specialist

At WESTconsin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place! We’re more than just a credit union; we strive to make a real difference. Ready to make an impact? Let’s grow together! What You’ll Be Doing Own the WEST360 System Strategy & Roadmap the development and ongoing execution of the WEST360 enhancement Serve as Primary System Expert & Business LeadPartner Cross-Functionally on System Enhancements Collaborate closely with the Systems Applications team to design, test, and implement system enhancementsLeverage data to drive insights and decisionsAdvance Member Growth & Relationship by deepening system capabilities Enhance Member Experience through system innovation. Continuously identify opportunities to improve the member journey within WEST360. What You’ll Need To Be Successful Bachelor’s Degree or equivalent years of experience 3-5 years of related work experience requiredPrior knowledge and experience working in CRM and Core financial systemsStrong technical and interpersonal communication skills Why Choose WESTconsin Health, Dental, and Vision Insurance PlansAnnual Healthy Living Fund ContributionStudent Loan Repayment ProgramCompetitive SalaryImpressive 401(k) Contribution and Match PlanPaid Time Off Accrual11 Paid Holidays Visit WESTconsin Careers Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.