CRM Data Specialist

About the role

Vaco is hiring a CRM Data Specialist for an incredible direct-hire, hybrid opportunity in the Northern Cincinnati area. This is an excellent opportunity for someone looking to grow their expertise in CRM strategy, marketing analytics, and business intelligence within a collaborative and growing organization.

Responsibilities

• Administer and maintain Microsoft Dynamics 365 CRM.
• Support marketing automation initiatives through ClickDimensions.
• Clean, validate, and manage CRM data to ensure accuracy and integrity.
• Maintain records, fields, forms, workflows, and system configurations.
• Audit CRM workflows and processes to ensure ongoing functionality and efficiency.
• Provide training and onboarding support to new CRM users.
• Identify opportunities for process improvement and recommend solutions.
• Collaborate with sales and marketing teams to ensure CRM capabilities align with business objectives.

Qualifications

• Experience administering Microsoft Dynamics 365 or a similar CRM platform.
• Strong understanding of data management, data quality, and database structures.
• Ability to analyze data and identify trends, patterns, and opportunities for improvement.
• High attention to detail with a focus on maintaining accurate and reliable data.
• Interest in expanding knowledge of CRM strategy and marketing analytics.
• Strong problem-solving skills and ability to work independently.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.