Critical Time Intervention (CTI) Coach

About the role

The Critical Time Intervention (CTI) Coach is the direct contact for clients under the CTI model. This role involves a nine-month intervention focusing on connecting clients to long-term support, both clinical and social.

Responsibilities

• Rapidly engage referred individuals and facilitate enrollment during the Pre-CTI Phase.
• Assess barriers and develop comprehensive plans to connect to appropriate supports during Phases 1-3.
• Partner with clients and community service providers to strengthen supports and ensure long-term stability.

Requirements

• Bachelor’s Degree
• Experience in behavioral health and/or social determinants of health preferred
• Experience with social determinants of health-related programs, including housing, employment, food insecurity, and entitlements preferred
• Understanding of NH systems of care, with experience working between systems preferred
• Effective communication skills, both oral and written
• Ability to utilize provided technology to perform job requirements
• Valid driver’s license, proof of adequate automobile liability insurance, and reliable transportation required

Qualifications

• Pass a background check which includes, but is not limited to, criminal and driving records

Skills

• Strong interpersonal and relationship-building skills
• Excellent problem-solving abilities
• Ability to work independently and as part of a team

Benefits

• Competitive salary
• $1000 sign-on bonus
• Comprehensive benefits including health, dental, vision, life, and long-term disability insurance
• 403(b)
• Generous paid time off
• A supportive, collegial, and flexible work environment

Pay

• $X per hour or $Y per month, depending on the specific position and location

Schedule

• Full-time position
• Flexible schedule within standard business hours