Critical Facilities Manager

Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development, and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient, and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey, and outsourced critical systems operations.

About the role

We are seeking a talented Sr. Critical Facilities Manager for the operation of a data center facility in Philadelphia, PA (on-site).

Responsibilities

• Provide on-site field coordination, supervision, and project management support for the operation of a data center.
• Manage a 24x7 site operations team of technical and administrative staff.
• Oversee mission critical equipment used to operate and maintain a data center, including systems and physical environment integration (life safety, mechanical, plumbing, and power-related activities).
• Report discrepancies and trends to the operations team and clients.
• Manage preventative and emergency maintenance schedules and procedures for building systems; identify back-up and replacement inventory needs for critical systems.
• Oversee all maintenance schedules and providers, including scheduled maintenance (monthly, bi-monthly, quarterly, semi-annually, and annual equipment maintenance).
• Provide on-call support (24x7).
• Assist in updates of standard practices for data center operations and equipment.
• Oversee and coordinate sub-contractors to ensure proper installation of equipment and delivery of maintenance services.
• Troubleshoot emergencies, equipment problems, and technical issues; organize and oversee resolutions.
• Provide ongoing technical support, management, and oversight of vendors as necessary.
• Complete daily inspections and self-perform numerous Electrical/HVAC preventative maintenance activities, including:
  • Filter changes
  • Generator operating tests
  • UPS/ATS/STS transfer tests and operation
• Provide field technical support related to redundancy, reliability, and maintainability for the data center, focusing on:
  • Current needs and long-term objectives
  • Strategic planning with a primary focus on uptime (99.9999%) and cost-saving opportunities
• Development and implementation of Ascent’s Change Control Program, including:
  • Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Recovery Procedure (ERP) development
  • Administration of onsite Critical Facility Work Rules
  • Vendor onboarding and familiarization
  • Safety inspections and adherence to Ascent safety policies
• Oversee administrative policies/procedures, scope of work standards, spare parts management, reporting development, and life cycle replacement strategy.

Requirements

• 5+ years of experience as a Critical Facilities Manager or other relevant experience.
• BS or Technical Degree in Mechanical or Electrical Field or other related field preferred.
• Knowledge of construction planning, mechanical or electrical systems, building controls, fire systems, and security systems.
• Knowledge of building automation systems.
• Electrical/HVAC certifications preferred.
• Technical proficiency in planning and scheduling, with excellent organizational skills.
• Strong communication skills and the ability to lead coordination meetings and facilitate progress.
• People skills, good judgment, and flexibility.
• Ability to work cooperatively with internal administration groups and effectively negotiate with customers and contractors.
• Proficiency with MS Excel, MS Word, MS Project. Knowledge of AutoCAD is a plus.

Pay

Salary range: $90,000 - $135,000 annually. This amount is a good faith estimate of what we believe we will pay for the position. Individual salary offered may vary based on geographic location, relevant education, background, experience, qualifications, and other factors.

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability (STD/LTD)
• Life insurance
• 401(k) retirement plan
• Paid time off (PTO) and paid holidays
• Casual work environment