Critical Environments Operator II

Responsibilities

• Works as a team member in an Operations & Maintenance organization providing a variety of O&M services within a 24/7/365 environment.
• Carries out maintenance and operations by performing tasks personally or as a team member in a Data Center Operations & Maintenance environment.
• Coordinates with contractors and vendors for the effective and safe accomplishment of maintenance and project work.
• Responds to building system alarms, stabilizing system operations while specialized OEM technicians are called to the site.
• Performs equipment and system operational modifications, ensuring high standards of workmanship are met.

Requirements

• 3 to 5 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or equivalent experience in operations & maintenance and/or building engineering roles.
• Entry-level skills in electrical, mechanical, HVAC/R disciplines.
• Knowledge of writing and operating MOPs (Method of Procedures).
• Demonstrated personal motivation and enthusiasm.
• Strong verbal, written, and interpersonal skills.
• Attention to detail.
• Ability to work on multiple projects simultaneously.
• Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines.
• Experience with subcontractor and vendor contract management.
• Experience with managing key performance indicators as provided by Assistant or Chief Engineer.
• Experience with capacity planning and reporting.
• Experience using hand tools, test equipment, and understanding maintenance shop practices.
• Knowledge of reflectance, length, and decibel loss within test equipment.
• Knowledge of Visio, AutoCad.
• Experience with ITIL framework and service level standards.
• Able to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricanes.

Qualifications

• Available for 24/7/365 work and emergency corrective maintenance or action activities.
• Complies with all Corporation, and EHS requirements and programs.

Skills

• Personal motivation and enthusiasm.
• Self-starter and can work with little supervision.
• Excellent verbal, written, and interpersonal skills.
• Attention to detail.
• Ability to work on multiple projects simultaneously.
• Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines.
• Ability to react to alarms and escalate all issues through escalation process.
• Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.
• Experienced with subcontractor and vendor contract management.
• Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.
• Experienced with capacity planning and reporting.
• Experience using hand tools, test equipment, and understanding maintenance shop practices.
• Knowledge of reflectance, length, and decibel loss within test equipment.
• Knowledge of Visio, AutoCad.
• Experience with ITIL framework and service level standards.
• Able to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricanes.

Benefits

• Comprehensive health, dental, and vision insurance plans.
• Life and disability insurance.
• Access to mental health resources and employee assistance program.
• Competitive pay, performance bonus, 401(k) retirement plan with company match.
• Generous paid time off and holidays.

Pay

• Competitive compensation based on experience and qualifications.

Schedule

• 12 hour shifts.
• 6am - 6pm (front half of week) with on-call responsibilities for emergencies and critical issues.
• Shifts vary and include nights, weekends, and holidays to ensure 24/7 coverage.
• Hours may change with business needs.
• Shifts vary and include nights, weekends, and holidays to ensure 24/7 coverage.

Physical Demands

• Significant physical activity, including standing for extended periods, lifting up to 50 pounds, and frequent bending and climbing ladders.