Crisis Support Specialist, Living Room - Part-Time

About the role

The Living Room is a community crisis center that offers a welcoming, accepting, and calm environment for people experiencing a mental health crisis. As a Crisis Support Specialist you will use your personal experience with mental health recovery to support and educate guests, help them develop recovery plans, and connect them with supportive services.

Responsibilities

• Engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage steps in their recovery process.
• Model coping strategies and assist guests in creating individualized crisis recovery plans.
• Link guests with supportive services for after‑care.
• Greet guests, learn their names, and create an inviting atmosphere.
• Prepare food for guests and maintain a neat, tidy space.
• Stay up‑to‑date on current mental‑health trends and evidence‑based practices through training opportunities.
• Receive supervision for CRSS certification and reimbursement for testing and application fees.

Requirements

• Lived experience of mental health recovery.
• Effective communication and relationship‑building skills.
• Good writing skills.
• Strong time‑management and organizational abilities.
• Must be at least 21 years old.
• Ability to work the assigned schedule: Saturday 11:00 PM – 7:30 AM OR Sunday 11:00 PM – 7:30 AM.
• High school diploma or GED required; higher education in Psychology, Social Work, Counseling, or a related field preferred.
• Certified Recovery Support Specialist (CRSS) certification preferred.

Skills

• Lived experience with mental health recovery.
• Effective verbal and written communication.
• Relationship‑building and peer‑support abilities.
• Time‑management and organizational skills.

Pay

Salary range: $25.50 – $30.58 hourly, based on education, experience, and licensure.

Benefits

• Paid time off.
• 403(b) retirement plan with a 3% employer match.
• Robust employee assistance program (EAP).
• Training opportunities to deepen knowledge of evidence‑based practices.
• Supervision for CRSS certification.
• Reimbursement for testing and application fees.

Schedule

Overnight shift: Saturday 11:00 PM – 7:30 AM OR Sunday 11:00 PM – 7:30 AM.