Crisis Support Specialist, Living Room
Thresholds · Chicago, IL · 3 wk ago
On-siteHealthcare$25.5–$30.58/hrFull-time
About the role
The Living Room offers an alternative to the emergency department for people experiencing a mental health crisis: a community crisis center that provides a welcoming, accepting, and calm environment. Crisis Support Specialists provide advocacy, information, and peer support.
Responsibilities
- Use personal experience with mental health recovery to support and educate Living Room guests on managing crisis
- Engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process
- Model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis
- Greet guests and learn their names as part of inviting them to take the lead in determining their recovery path
- Prepare food for guests and ensure that the space is neat and tidy
- Keep up to date on current trends in the mental health field and deepen knowledge of evidence-based practices through training opportunities
Qualifications
- Lived experience of mental health recovery
- Effective communication and relationship-building
- Good writing skills
- Strong time management and organization
- At least 21 years old
- Ability to work assigned schedule: Sunday - Monday 7am-3:30pm, Tuesday - Thursday 3pm-11:30pm
- High school diploma or GED certificate required
- Higher education in Psychology, Social Work, Counseling or related field preferred
- Certified Recovery Support Specialist (CRSS) preferred
Benefits
- Competitive pay – Salary Range: $25.50 - $30.58 hourly based on education, experience, and licensure
- Generous PTO
- Dental insurance, vision insurance, 3 medical insurance plans
- 403(b) retirement plan with 3% employer match
- Robust employee assistance program (EAP)
- Public service loan forgiveness
- Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
- Supervision for CRSS certification and reimbursement for testing and application fees