Crisis Services Professional - On Call

About the role

We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies.

Responsibilities

• Respond to crisis calls and conduct mobile crisis interventions
• Perform risk assessments and determine appropriate interventions
• Offer brief crisis counseling and follow-up services
• Meet clients in various settings such as homes, hospitals, and community locations
• Respond to potential suicide or emergency calls
• Gather information and assess client needs to connect them with community resources
• Maintain relationships with law enforcement, courts, and community partners
• Document interactions in compliance with regulations
• Identify service gaps and recommend improvements
• Stay informed on laws, procedures, and best practices in crisis services

Qualifications

• Bachelor's degree in Human Services or related field
• Minimum one year of experience working with mental health clients preferred
• Knowledge of community resources and legal statutes (Chapters 34, 51, and 55)
• Strong crisis assessment, decision-making, and relationship-building skills
• Ability to work independently and professionally under pressure
• Valid driver's license, reliable transportation, and ability to respond within 1 hour to Adams or Juneau County

Additional Details

• Flexible on‑call schedule including overnight and weekend shifts
• Competitive pay rates for crisis and non-crisis work, shift stipends, and training opportunities
• Supportive team environment with professional development options

Join a mission-driven organization committed to mental health support and community safety.