Crisis Services Professional - On Call

About the role

We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support to individuals experiencing mental health emergencies in Adams and Juneau Counties.

Responsibilities

• Responding to crisis calls and delivering mobile crisis interventions
• Conducting risk assessments and determining appropriate interventions
• Providing brief crisis counseling and follow‑up services
• Meeting clients in various settings such as homes, hospitals, and law enforcement locations
• Responding to emergency and potential suicide calls
• Gathering information from interviews, records, and contacts
• Connecting clients with community resources and support networks
• Collaborating with county staff, law enforcement, courts, and community partners
• Documenting client interactions per legal and organizational standards
• Identifying service gaps and recommending improvements
• Staying informed on laws, procedures, and best practices in crisis services

Qualifications

• Bachelor's degree in Human Services or related field
• Preferred minimum of one year working with mental health clients
• Knowledge of community resources and crisis assessment skills
• Ability to learn relevant laws and statutes
• Strong decision-making, independence, and professionalism skills
• Effective relationship-building with diverse populations
• Valid driver's license, reliable transportation, and ability to respond within one hour

Benefits

• Competitive pay for crisis response and on‑call coverage
• Supportive team environment
• Opportunities for professional development and training